- General Information
Scoreboard Sports is committed to your satisfaction and will do its best to get your orders processed and shipped as quickly as possible.
Please allow 2 to 3 days for your order to be processed after we have received your order. This allows us to process, pack and ship your order. Shipping time is not included and depends on your choice of service and your location. In some circumstances, your order may be shipped from a secondary warehouse or directly from the vendor. In these cases, processing times may increase.
Please allow at least 1 to 5 business days for shipping on top of the time needed to process your order. If for some reason your order cannot be fulfilled, you will be notified. While we try and get every order out as fast as possible, we cannot guarantee that orders with expedited shipping (2 day, Next Day) will arrive in exactly 2 days. Most expedited (2 day, Next Day) orders placed before 10:00am MDT will be processed by the following business day. Customers will be notified you if any problems arise with your order.
- Shipping Rates and Methods
We currently offer flat rate, ground shipping on all online orders. For expedited shipping options, you can call 877-407-3500 to see if your order applies. Additional charges will be added to all expedited shipping options.
- Oversized Items
Oversized items or bulk purchases carry an additional handling fee of $15 per item. Items marked as oversized are indicated on their product page under additional details. We currently do not offer expedited (2-day or overnight) shipping on orders with oversized items.
- Canceled Orders
If an order is canceled past 90 days, the customer is responsible for shipping costs to receive the order and to return the item(s) back to Scoreboard Sports. We are unable to reimburse any shipping costs unless the product is defective or we made an error filling your order.
- Alaska and Hawaii
At this time we cannot ship items to these destinations. We apologize for the inconvenience.
- Shipping Carriers
Scoreboard Sports offers standard ground shipping and next day and 2 day shipping. We will use a wide variety of carriers to get your order to you as soon as possible. Please note that our vendors also use various shipping carriers and you may receive multiple shipments from different carriers. If your order ships from one of our vendors, it may be shipped using UPS, FedEx or USPS. We will email you with tracking information as soon as it becomes available.
- International Orders
We currently cannot ship outside the United States at this time. We apologize for the inconvenience.
- P.O. Boxes and APOs
Scoreboard Sports will not ship to customers with a P.O. Box or APO. Should you place an order with the shipping address as a P.O. Box or APO, we will notify you and try to get another address to ship to. Otherwise, we cannot complete the order.
- Tracking Orders
After an order has been placed, processed, packed, and invoiced, we will ship your order. Typically it can take up to 1 to 2 business days to receive tracking information after the item has shipped. If your order has shipped from our warehouse you should receive tracking information in your shipment email. If your order has been shipped from a secondary warehouse or directly from the manufacturer, you will be notified with that shipping information as soon as we receive it. Please note that if your order has shipped from a secondary warehouse or directly from the manufacturer it may take anywhere from 2 to 4 additional business days to receive tracking information for your order. If you need help tracking your order, please contact us at 877.407.3500.