What type of payment options do you offer? At Scoreboard Sports we proudly accept Visa, Master Card, American Express, Discover Card and Paypal.
Do you charge sales tax? Sales tax is charged in our retail stores and for online order located in the state of Utah.
What is the status of my order? Once an online order has been placed, you will receive an order confirmation via email. If you have not received your order confirmation please check your spam or junk mail. You are also welcome to contact us with any questions you may have (877.407.3500 or firstname.lastname@example.org)
Where do I find a sizing chart? Please click on this link (Scoreboard Sizing Chart) to be redirected.
I got an email that my item is not available.What are my options? Scoreboard Sports will offer you with closely related replacement options or simply refund your money.
Do you match prices on other websites? At Scoreboard Sports we take great pride in providing the highest quality products at the best price. We gladly price match any of our competitors. Just call 877.407.3500.
Can I place an online order over the phone? We are more than happy to help you place your order. Our phone number is 877.407.3500 and hours of operation are Monday to Friday 8 am MST to 5 pm MST.
What are your standard hours of business? 8:00 am MST to 5:00 pm MST
Do you offer promo codes for online orders? To find out our current promotions, you can use our chat feature, or call a customer service rep at 877.407.3500. Also, to receive exclusive offers directly to your inbox, sign up for our newsletter at the bottom of our page.
How long will it take to process my order? Online orders are generally processed in 2 to 3 days. For more detail please click here to view our shipping policy.
Team and Customization
Do you accept PO’s from schools and businesses? Yes. To contact a team or business representative please call 866.801.7704 or email email@example.com.
What types of decoration do you offer? Unique to Scoreboard, we own and operate the machinery needed for screen printing, sublimation, embroidery, and digital printing. What does that mean to you? Quicker order processing and delivery, fewer mistakes by eliminating middle men, and access to the best name products at the best price. For more information please call 866.801.7704 or email firstname.lastname@example.org.
Do you offer bulk order discount pricing? Yes! For aggressive bulk order discount pricing you may contact team or business representative call 866.801.7704 or email email@example.com.
Can I return or pick up team gear at your retail stores? Team gear returns and pick-ups occur at our corporate office. To arrange a return or to pick up please contact our corporate headquarters at phone 877.407.3500. Corporate Address: 4752 California Ave, Building A. Suite 800 Salt Lake City, UT 84104.
Shipping, Receiving, and Returns
Where do I get tracking information? Once you have placed an online order and supplied us with your contact information, an email will be generated and sent to you. This email will be sent once your order is processed, picked, packed and shipped. If you have not received an order confirmation please check your spam or junk folder associated with the email address you provided to us. For more information please click here to view our shipping policy.
Did my online order go through? I did not receive a confirmation email. Often times, order confirmations are filtered and redirected to spam and junk folders. Please check there. If you have further questions please call 877.407.3500 or email firstname.lastname@example.org.
What is your return policy? To view our trouble free return policy please click here.
How do retrieve a return shipping form? To process a return, please click here to view our return policy and download a product return form.
Can I return a web order to one of your stores? All online web orders are to be sent to our corporate headquarters. Please click here to view our return policy and procedures.
How do I exchange a product? If you have received incorrect product or wish to return an item we are happy to help. For details on the best way to arrange your return please click here. If you have further questions please contact us at 877.407.3500 or email us at email@example.com.
How long does it take to receive a refund? All Refunds will be processed in the form of payment used on your original order. Please allow up to 2 (two) billing cycles for the credit to appear on your statement.
What if I received incorrect items in my shipment? Did we send you the wrong item? Wrong color, or size? No worries. Please notify us within 3 days of receiving your shipment so we can make things right. We will promptly ship out the correct item at no cost to you. We will also arrange for the incorrect item to be picked up at no cost, so you don't have to worry about anything. Please contact us at 877.407.3500 or email us at firstname.lastname@example.org.
Can you ship to an APO address or PO Box? Sorry. Scoreboard Sports will not ship to customers with a P.O. Box or APO. Should you place an order with the shipping address as a P.O. Box or APO, we will do our best to notify you and try to get another address to ship to. Otherwise, we cannot complete the order
What is your policy for shipping to Alaska, Hawaii, Puerto Rico and Canada? We currently ship to the 48 continental states with our flat rate shipping policy.
Do you offer international shipping? We currently do not ship internationally.
What type of shipping methods and carriers do you use? At Scoreboard Sports we proudly ship the majority or our products through FedEx or USPS.